Wednesday 11 April 2012

Mark Findlay's conversation with Veronique Ingram


 

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  1. If you wish to complain to ITSA about any misconduct from a trustee firm - think again. Most of these trustee firms - De Vries Tayeh in particular, have staff that used to work for ITSA and remain closely aligned to them. They work together and cover up their own misconduct by deterring people from complaining with the use of threats, increased bills and finding ways to claim whatever you own. In the words of a DT employee - Bob Cruickshank, when I said to him that I would be complaining about his conduct - "...don't bother comaplaining to ITSA, I used to work for them..." - misconduct at its best.

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