Freedom of Information Insolvency Trustee Service Australia

Under Freedom of Information I have requested a copy of ITSA's Investigation policy and also what qualifications Adam Toma and Mark Findlay   have attained to do investigations as required under the Australian Government Investigation Standards.
As the APSC has no investigation policy it could be reasonable to  assume that ITSA also do not have one.
This is not to be confused with ITSA's complaint handling policy where Mark Findlay and all the Dumb Fucks working for Bankruptcy Relations are fucking everyone over on the advice of Matthew Osborne.
Taking into consideration Karin Fisher and Commissioner Steve Sedgwick from the APSC  is protecting the Agency Head of ITSA  Veronique Ingram it will be interesting what else I uncover under FOI.

Senator John Williams

Senator John Williams is the NSW National Party Senator  who has an interest in the Insolvency Trustee Service Australia where Veronique Ingram is fucking everyone over. This pursuit may be noble but anyone contacting Senator Williams is only being told half the story of  what is occurring.
Simply put this is like having sex without the orgasm!!
Instead of putting their heads up their arses the staff at Senator Williams office should be informing anyone that is complaining about ITSA what is actually occurring.

First of all, Matthew Osborne Principal Legal Officer at ITSA is adving  trustees that S134(3)  allows them to breach the Bankruptcy Act.
Go to the Bankruptcy Act.....................

 

 After 128N.   Definitions ..... you will see the heading Division 4--Realization of property 

this section  runs from S129-S139 and deals with realization of property. It does not give discretion to the trustee to mislead or fuck anyone over as fucking Matthew Osborne  is informing trustees.

This section is limited. It is easily misread if you fail to look at the headings.

Did Senator Williams tell you all this???? I think not........

Karin Fisher APSC Head of Ethics

Karin Fisher is Head of Ethics at the Australian Public Service Commission.
So............................ Karin Fisher come kiss my fucking Arse!!!!!!!!!!!!!!!!





Is it derelict of duty or Fraud  that this fucking skank is protecting systemic corrupt conduct at the Commonwealth Ombudsman and by the other skank Veronique Ingram head of the Insolvency Trustee Service Australia.

The Australian Public service Commission have admitted they do not have an investigation policy.
This allows Karin Fisher and the faggy Steve Sedgwick to fuck over everyone who makes a complaint.
Fairwork Australia was criticized this week  for also failing to have an investigation policy.
How many  Government Agencies also do not have one?
Under Freedom of Information  the Investigation policies of ITSA and the  Commonwealth  Ombudsman were sought. As yet I have had no response.

ITSA is using S134(3) to fuck everyone over.  Mathew Osborne is giving this advise to all Trustees.

When he told me this he thouht I was a TRUSTEE. I had to ask him twice because I did not believe what I heard the first time.

Extensive evidence was provided to the Commonwealth Ombudsman who did a deal with ITSA to cover the matter up.

Under S  41(f) of the APS Act the Commissioner is required to look into such breaches of the APS  Act.

The  Australian Public service made a deliberate decision that they would cover this matter up which is abuse of Office.

 

so Karin Fisher( Ethics) and Steve Sedgwick( Commissioner) come kiss my ARSE and now it has been  exposed you have no fucking investigatin policy  you can also fucking lick my Arse all over.

FOI APSC, No investigation Policy

Following is a copy of an email sent requesting information under FOI sent to the Australian Public Service Commission.

The Australian Public Service Commission has confirmed they do not have an investigation policy and no qualified investigators.

No complaints are under S16 or S41(f) are handled by qualified investigators as the APS has decided that this is not warranted. 

This allows Commissioner Sedgewick to fuck everyone over and abuse office.

So come kiss my fucking Arse  Commissioner Sedgwick!!!!!!!!!!!!!!!!!!!!!!!!!!

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From: fionabrown01@hotmail.com
To: foi@apsc.gov.au; chris.luton@apsc.gov.au
Subject: FOI
Date: Thu, 23 Aug 2012 19:56:59 +1000

Dear Chris
Thank  you for supplying me with a copy of the Australian Public Service Fraud control plan and your accompanying letter explaining that the Australian Public Service finds it unnecessary to have an investigation policy pursuant to the AGIS. You also informed me that Commissioner Steve Sedgwick or Karin Fisher or in fact nobody in the Australian Public Service Commission has any qualifications to do investigations as required by the AGIS.

I understand that the Australian Public Service Commission would contract a suitably qualified investigator to undertake enquiries in accordance with the guidelines.

Under Freedom of Information please supply me with the name of the individual or the name of the Company that the Australian Public Service  Commission uses when complaints are received from Whistleblowers under S16 of the Australian Public Service Act and also S41(f) of the Australian Public Service Act.

I would assume that the Australian Public Service would attempt to avoid a conflict of interest and appear to be transparent when dealing with these matters. It would be an abuse of Office and power should it be found that the Australian Public Service Commissioner deliberately protected Agency Heads and failed to comply with the AGIS by failing to use qualified investigators.

You may be aware that Fairwork Australia was criticized this week by KPMG for lack of qualified officials who had no standards to follow and failed to investigate key areas.

The correspondence in the form of emails I received under Freedom of Information sent to Veronique Ingram Head of ITSA and Alison Larkins Acting Commonwealth Ombudsman was sent by Karin Fisher and not a qualified investigator as required under the AGIS. From this it can only be assumed that the Australian Public Service Commission considers that extensive evidence of systemic corrupt conduct by senior management at the Insolvency Trustee Service Australia to be extremely minor or Commissioner Sedgewick has made a decision that this must be covered up at all costs.

         Earlier I also requested a copy of the emails or letters that were sent to the respective Agency  Heads when a complaint had been received under S16 or S41(f) of the Australian Public Service Act. This would have been the  first or initial contact that would have been made. I  understand for privacy reasons all names would be blacked out . I requested under FOI a copy of all these initial contacts in the financial year 2009-2010 and 2010-2011. I believe I received confirmation that none of these emails or letters exist. I therefore find this particularly confronting that  of all the complaints made to the Australian Public Service Commission in the particular time span the complaint made by me was the only complaint that the  Karin Fisher actually contacted the Agency Heads asking them to explain their behavior. If this is correct it would show a complete lack compliance with the AGIS.

This is taken from the 2010-2011 APS Annual report:

Whistleblowing reports and other allegations

APS employees are able to report alleged breaches of the Code of Conduct to their agency head or a person authorised by the agency head.

Whistleblowing inquiry functions are handled by delegated senior staff in the Ethics Group, with the Commissioner reserving for his personal consideration matters that raise serious public interest issues.

During 2010–11, the Commissioner received 14 whistleblowing reports from APS employees and three complaints from former public servants. Table 4 shows the number of cases received and finalised. Four complaints were carried over from 2009–10. All whistleblowing reports were acknowledged and many substantially responded to within six weeks.

The complaints from public servants concerned poor administration, the handling of internal investigations, and allegations of misconduct by senior managers including allegations of bullying and harassment.

Eleven matters were finalised in 2010–11, including two of the four matters carried over from the previous year. Table 4 also shows the action taken by the Commissioner in response to these cases. The one investigation undertaken found that there was insufficient evidence to warrant recommending an investigation into an alleged breach of the Code of Conduct. In most cases, however, the employee was advised to refer the matter to the relevant agency head for investigation.

While the number of whistleblowing reports lodged is low, they often concern complex interpersonal matters and the issues can take a long time to assess, including whether any or all of the matters have been investigated by the agency in the first instance.

The Commissioner also handled 16 allegations against agency heads made by APS employees and members of the public under section 41(1)(f) of the Public Service Act 1999 (PS Act). The complaints commonly featured allegations that agency decision-makers had failed to comply with their legislative obligations or not exercised their decision-making powers properly. Only one of the ten cases finalised warranted an inquiry.

.You will be aware that Commissioner Steve Sedgwick has abused Office in this circumstance.

I will now be specific what I require under Freedom of Information.

*********Please supply me with the name of the investigator or the Company  which the APS uses for  investigating all complaints made under S16 and S41(f) of the Australian Public Service Act.

*********As I cannot believe that no emails or letters were sent to Agency Heads when a complaint was made asking for an initial explanation except  for the complaint that was made about ITSA or the Commonwealth Ombudsman by myself could you again verify this for me. If this proves to indeed be correct I would unfortunately be very concerned that the correspondence I received under FOI from Karin Fisher was a forgery.

I would appreciate confirmation of this email.

Thanking you

Fiona Brown

Colin Neave/Administrative Review Council/Commonwealth Ombudsman

Australia has now got a new shonky Commonwealth Ombudsman Colin Neave who replaced Alison Larkins who was acting in the role of the Commonwealth Ombudsman. As the Banking Industry Ombudsman Colin Neave only investigated 18% of complaints. This clearly shows this faggert is unfit to become Commonwealth Ombudsman

Alison Larkins was referred to the Australian Public Service Commissioner in December 2011 under section 41(f) of the Ombudsmans Act for breaches of the  APS Code of conduct  and non compliance of the Ombudsmans Act.

The Australian Public Service Commissioner Steve Sedgwick attempted to cover this matter up and fuck over anyone who made a complaint and had the necessary evidence of  systemic corrupt at  Commonwealth Ombudsman.
In fact the APS Commissioner received 33 similar complaints from whistleblowers and  referrals under s41(f) and he fucked over all of them but one.
Under FOI it was revealed that the AGIS are not applied by either the Commonwealth Ombudsman or the .Australian Public Service Commission. This allows serious systemic corrupt conduct to flourish in Government Agencies.
Coin Neave as a former Banking industry Ombudsman would be aware of this systemic corrupt conduct and was involved in it and applied it as banking Ombudsman

Part of the selection panel who appointed  Colin Neave to this position was the Australian Public Service Commission.

How fucking funny............... Australia now has another shonkey  Commonwealth Ombudsman  who is clearly aware of how Government Agencies  fuck  people over by failing to comply with the Acts for which they are responsible and  fail to comply with the APS Code of Conduct. The APS  who fucks anyone over who complains about Agency Heads was part of the process. Who's arse did Colin Neave kiss in the APS to get them to select him.

It is a fact that Steve Sedgwick Commissioner of the APS is corrupt.

As Banking Industry Ombudsman Colin Neaves fucked over people who complained about the Banking industry... how many more will he fuck over as Commonwealth Ombudsman???????

Serious corrupt conduct at the Commonwealth Ombudsman

In the Commonwealth Ombudsman's Annual report 2010-2011 there were 579 complaints about the Commonwealth Ombudsman. 324 were trashed as would be expected to try and hide their fuck-ups though 223 were found to need further investigation.
Taking this into consideration that the  Ombudsman found that they had fucked up 223 complaints themselves , the Commonwealth Ombudsman failed to complete any further investigations which would show a complete lack of compliance with Australian Government Investigation Standards. This would also show  an attempt to cover up serious non compliance with the Ombudsmans Act and also an attempt to fuck over Australians who complained about the Commonwealth Ombudsman protecting Government Agencies.

Freedom of Information Statistics ITSA

Freedom of Information statistics 2010-11

Requests

Table 21: FOI requests

FOI requests carried over from previous year 2

Requests received 13

Granted in full 3

Granted in part 7

Refused 1

Transferred 0

Lapsed 0

Requests outstanding at end of year 4

Review of decisions

One request for an internal review was received in 2010-11 with the overall decision 

being upheld.

FOI response times

The following table illustrates the time that elapsed in finalising requests for access. 

It includes matters that were determined or transferred in full.

Table 22: FOI response times

0-30 days 5

31-60 days 1

61-90 days 2

91 or more days 3

Fees and charges

Until 1 November 2010 requests for access to documents under the FOI Act attracted 

a $30 application fee, which might have been remitted in certain circumstances. The Act 

provides for other charges to be imposed, including for the time taken to search for and 

retrieve documents and in making a decision whether to grant access. These charges 

may also be remitted, reduced or waived in certain circumstances.

Table 23: FOI fees and charges

Total application fees received $30

Other fees/charges imposed $200

Information Publication Scheme

From 1 May 2011, agencies subject to the Freedom of Information Act 1982 (FOI Act) 

are required to publish information to the public as part of the Information Publication 

Scheme (IPS).This requirement is in Part II of the FOI Act and has replaced the former 

requirement to publish a Section 8 statement in an annual report. An agency plan 

showing what information is published in accordance with the IPS requirements is 

accessible from agency websites.

ITSA has prepared an IPS plan in accordance with these requirements. The primary 

purpose of this plan is to comply with subsection 8(1) of the FOI Act, and to assist ITSA 

to put appropriate procedures in place to proactively disclose its information holdings, 

in accordance with the objects of the FOI Act. ITSA's objectives in relation to the IPS plan 

are to outline appropriate mechanisms and procedures to:

ƒ manage the information holdings relevant to the IPS

ƒ proactively identify and publish all information required to be published under 

subsection 8(2) of the FOI Act

ƒ proactively identify and publish appropriate optional information under subsection 8(4) 

of the FOI Act

ƒ review and ensure that information published under the IPS is accurate, up-to-date 

and complete, as required by Section 8B of the FOI Act

ƒ ensure that information published under the IPS is discoverable, understandable and, 

to the extent possible, re-useable

ƒ ensure that the format of online content conforms with the Web Content Accessibility 

Guidelines (Version 2)

ƒ evaluate the usefulness and acceptance of ITSA's IPS

ƒ ensure ITSA's clients, stakeholders and the general public are as fully informed as 

possible about ITSA's role and responsibilities and the way its powers are exercised 

and functions performed.

The IPS plan is available on ITSA's website, along with extensive information about ITSA's 

functions and operations