| Agency | Received | Finalised | Remedies |
| Total | No Investigation | Investigated | Action expedited | Apology | Decision changed or reconsidered | Disciplinary action | Explanation | Financial remedy | Law, policy or practice changed | Other non-financial remedy | Remedy provided by agency without Ombudsman intervention | Total |
| Category 1 | Category 2 | Category 3 | Category 4 | Category 5 | Total |
| Agriculture, Fisheries and Forestry | | | | | | | | | | | | | | | | | |
| Australian Fisheries Management Authority | 4 | 1 | 2 | 1 | - | - | 4 | - | - | - | - | - | - | - | - | - | - |
| Australian Pesticides and Veterinary Medicines Authority | 2 | - | 1 | - | 1 | - | 2 | - | - | - | - | 1 | - | - | - | - | 1 |
| Australian Quarantine and Inspection Service | 45 | 20 | 8 | 11 | 4 | - | 43 | 3 | 2 | 5 | - | 14 | - | 3 | - | 1 | 28 |
| Australian Wine and Brandy Corporation | 1 | - | - | 1 | - | - | 1 | - | - | - | - | 1 | - | - | - | - | 1 |
| Department of Agriculture, Fisheries and Forestry | 19 | 3 | 7 | 2 | 9 | 23 | 44 | 1 | 1 | 4 | - | 2 | 3 | 25 | 1 | - | 37 |
| National Rural Advisory Council | 1 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Rural Industries Research and Development Corporation | 2 | - | 2 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Attorney-General's | | | | | | | | | | | | | | | | | |
| Administrative Appeals Tribunal | 29 | 6 | 19 | 2 | - | - | 27 | - | - | - | - | - | - | - | - | - | - |
| Administrative Review Council | 2 | - | 2 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Attorney-General's Department | 36 | 16 | 13 | 5 | 2 | - | 36 | 2 | - | 1 | - | 5 | - | - | - | - | 8 |
| Australian Commission for Law Enforcement Integrity | 1 | - | - | - | 1 | - | 1 | 1 | - | - | - | - | - | - | - | - | 1 |
| Australian Crime Commission | 7 | 3 | 4 | - | - | - | 7 | - | - | - | - | - | - | - | - | - | - |
| Australian Customs and Border Protection Service | 98 | 54 | 26 | 15 | 9 | - | 104 | 3 | 1 | 1 | - | 18 | 2 | 3 | - | - | 28 |
| Australian Human Rights Commission | 15 | 6 | 9 | - | - | - | 15 | - | - | - | - | - | - | - | - | - | - |
| Australian Transaction Reports and Analysis Centre | 5 | 2 | 2 | - | - | - | 4 | - | - | - | - | - | - | - | - | - | - |
| Classification Board | 1 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| CrimTrac | 2 | 1 | 1 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Insolvency and Trustee Service Australia | 69 | 29 | 22 | 6 | 8 | - | 65 | 6 | 2 | - | - | 12 | - | 2 | 1 | 1 | 24 |
| National Capital Authority | 1 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| National Native Title Tribunal | 1 | - | 2 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Office of the Commonwealth Director of Public Prosecutions | 6 | 3 | 1 | - | 2 | - | 6 | - | - | 2 | - | 2 | - | - | - | - | 4 |
| Broadband, Communications and the Digital Economy | | | | | | | | | | | | | | | | | |
| Australia Post | 2,626 | 790 | 1,251 | 497 | 53 | - | 2,591 | 72 | 88 | 50 | 24 | 400 | 151 | 12 | 113 | 7 | 917 |
| Australian Broadcasting Corporation | 7 | 1 | 5 | 1 | - | - | 7 | 1 | - | - | - | 1 | - | - | - | - | 2 |
| Australian Communications and Media Authority | 33 | 11 | 18 | 4 | 1 | - | 34 | 3 | 1 | - | - | 8 | - | - | - | 1 | 13 |
| Department of Broadband, Communications and the Digital Economy | 15 | 5 | 6 | 4 | - | - | 15 | 2 | - | - | - | 5 | - | - | 1 | - | 8 |
| Climate Change and Energy Efficiency | | | | | | | | | | | | | | | | | |
| Department of Climate Change and Energy Efficiency | 153 | 31 | 55 | 22 | 1 | - | 109 | 8 | 1 | 3 | - | 4 | 9 | - | - | 2 | 27 |
| Commonwealth Parliamentary Services | | | | | | | | | | | | | | | | | |
| Department of Parliamentary Services | 2 | - | 2 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Courts | | | | | | | | | | | | | | | | | |
| Family Court of Australia | 45 | 23 | 17 | 4 | - | - | 44 | - | - | - | - | - | - | - | - | - | - |
| Federal Court of Australia | 6 | 4 | 1 | 1 | - | - | 6 | - | - | - | - | - | - | - | - | - | - |
| Federal Magistrates Court of Australia | 16 | 11 | 1 | 1 | - | - | 13 | - | - | - | - | - | - | - | - | - | - |
| High Court of Australia | 8 | 1 | 4 | 1 | - | - | 6 | - | - | - | - | - | - | - | - | - | - |
| Defence | | | | | | | | | | | | | | | | | |
| Australian Army | 111 | 37 | 45 | 20 | 10 | - | 112 | 4 | 1 | 6 | - | 15 | 1 | - | 1 | 1 | 29 |
| Australian Army Cadets | 2 | 1 | 2 | 1 | - | - | 4 | - | - | - | - | 1 | - | - | - | - | 1 |
| Australian Navy Cadets | 1 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Australian War Memorial | 1 | - | - | 1 | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Defence Force Retirement and Death Benefits Authority | 7 | 1 | 1 | 5 | - | - | 7 | 1 | 1 | - | - | 3 | - | - | - | - | 5 |
| Defence Housing Australia | 31 | 15 | 10 | 7 | 3 | - | 35 | - | - | - | - | 3 | - | - | 1 | - | 4 |
| Department of Defence | 176 | 61 | 60 | 38 | 8 | - | 167 | 8 | 2 | 6 | - | 24 | 2 | - | - | - | 42 |
| Department of Veterans' Affairs | 167 | 52 | 52 | 44 | 20 | - | 168 | 6 | 3 | 12 | - | 20 | 7 | - | 4 | - | 52 |
| Royal Australian Air Force | 39 | 12 | 19 | 11 | 1 | - | 43 | - | - | 1 | - | 7 | 2 | - | 1 | - | 11 |
| Royal Australian Navy | 43 | 10 | 15 | 12 | 4 | - | 41 | 6 | 4 | 2 | - | 7 | 1 | - | - | - | 20 |
| Education, Employment and Workplace Relations | | | | | | | | | | | | | | | | | |
| Australian Curriculum Assessment and Reporting Authority | 2 | - | - | 1 | - | - | 1 | - | - | - | - | 1 | - | - | - | - | 1 |
| The Australian National University | 11 | 6 | 5 | 2 | - | - | 13 | - | - | 2 | - | 1 | - | - | - | - | 3 |
| Comcare | 72 | 23 | 25 | 22 | 7 | 2 | 79 | 12 | 3 | 3 | - | 13 | 3 | - | - | - | 34 |
| Department of Education, Employment and Workplace Relations | 479 | 195 | 128 | 147 | 24 | - | 494 | 9 | 7 | 14 | - | 96 | 18 | 5 | 7 | 5 | 161 |
| Fair Work Australia | 6 | 1 | 2 | 1 | 1 | - | 5 | - | - | - | - | - | - | - | - | - | - |
| Fair Work Ombudsman | 53 | 18 | 27 | 5 | - | 1 | 51 | - | 1 | - | - | 2 | - | 1 | - | - | 4 |
| Office of the Workplace Ombudsman | 4 | 1 | 5 | 1 | 1 | - | 8 | - | - | - | - | 2 | - | - | - | - | 2 |
| Seafarers Safety, Rehabilitation and Compensation Authority | 1 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Workplace Authority | 4 | 1 | 3 | 2 | 13 | - | 19 | 10 | - | 1 | - | 5 | - | - | 1 | - | 17 |
| Environment, Water, Heritage and the Arts | | | | | | | | | | | | | | | | | |
| Australian Antarctic Division | 6 | 2 | 2 | - | - | - | 4 | - | - | - | - | - | - | - | - | - | - |
| Department of the Environment, Water, Heritage and the Arts | 341 | 139 | 141 | 44 | 21 | - | 345 | 22 | 4 | - | - | 39 | 15 | 7 | 7 | 8 | 102 |
| Great Barrier Reef Marine Park Authority | 3 | 2 | 1 | - | - | - | 3 | - | - | - | - | - | - | - | - | - | - |
| Murray–Darling Basin Authority | 1 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| National Gallery of Australia | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| National Library of Australia | 1 | - | 2 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Screen Australia | 4 | - | 2 | - | 1 | - | 3 | 1 | 1 | - | - | 1 | - | - | - | - | 3 |
| Families, Housing, Community Services and Indigenous Affairs | | | | | | | | | | | | | | | | | |
| Aboriginal Hostels Limited | 9 | 5 | 3 | 1 | - | - | 9 | - | - | - | - | 1 | - | - | - | - | 1 |
| Anindilyakwa Land Council | 5 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Central Land Council | 1 | - | - | 2 | 1 | - | 3 | - | - | - | - | 2 | - | - | - | - | 2 |
| Department of Families, Housing, Community Services and Indigenous Affairs | 186 | 24 | 37 | 92 | 31 | 1 | 185 | 18 | 5 | 5 | - | 113 | 2 | 5 | 11 | 2 | 161 |
| Indigenous Business Australia | 7 | 1 | 6 | 2 | 1 | 1 | 11 | 1 | - | 2 | - | 2 | - | - | 1 | - | 6 |
| Indigenous Land Corporation | - | - | 1 | - | 1 | - | 2 | - | - | - | - | - | 1 | - | - | - | 1 |
| Northern Land Council | 12 | 1 | 2 | 4 | - | - | 7 | - | - | - | - | 1 | - | - | 2 | - | 3 |
| Registrar of Indigenous Corporations | 9 | 1 | 6 | 3 | - | - | 10 | - | - | - | - | 3 | - | - | - | - | 3 |
| Social Security Appeals Tribunal | 86 | 34 | 38 | 12 | - | - | 84 | 2 | - | 1 | - | 6 | - | - | - | - | 9 |
| Tiwi Land Council | - | - | - | - | 1 | - | 1 | - | - | - | - | 3 | - | - | - | - | 3 |
| Finance and Deregulation | | | | | | | | | | | | | | | | | |
| Australian Electoral Commission | 15 | 7 | 4 | 2 | 2 | - | 15 | 2 | - | - | - | 2 | - | - | - | - | 4 |
| Commissioner for Superannuation (ComSuper) | 29 | 9 | 15 | 5 | 3 | - | 32 | 3 | - | 3 | - | 5 | - | - | - | - | 11 |
| Department of Finance and Deregulation | 45 | 4 | 15 | 8 | 2 | 2 | 31 | 5 | 1 | - | - | 3 | - | - | - | - | 9 |
| Future Fund Management Agency | 1 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Foreign Affairs and Trade | | | | | | | | | | | | | | | | | |
| Australian Agency for International Development (AusAID) | 4 | 1 | 1 | 2 | - | - | 4 | - | - | - | - | 2 | - | - | - | - | 2 |
| Australian Trade Commission | 5 | 2 | 2 | - | 1 | - | 5 | - | - | - | - | - | - | - | - | - | - |
| Department of Foreign Affairs and Trade | 131 | 70 | 29 | 24 | 3 | - | 126 | 6 | 1 | 4 | - | 16 | - | 1 | 2 | - | 30 |
| Export Finance and Insurance Corporation | - | - | - | - | 1 | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Health and Ageing | | | | | | | | | | | | | | | | | |
| Aged Care Standards and Accreditation Agency Ltd (The) | - | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Australian Radiation Protection and Nuclear Safety Agency | 2 | 1 | 1 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Australian Sports Commission | 6 | 2 | 2 | 1 | 1 | - | 6 | - | - | - | - | 1 | - | - | - | - | 1 |
| Australian Sports Anti-Doping Authority | 8 | 4 | 1 | 2 | - | - | 7 | - | - | 1 | - | - | - | - | 1 | - | 2 |
| Department of Health and Ageing | 124 | 56 | 38 | 44 | 13 | - | 151 | 11 | 1 | 5 | - | 37 | 3 | 7 | 3 | 2 | 69 |
| Food Standards Australia New Zealand | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| National Health and Medical Research Council | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Office of the Aged Care Commissioner | 5 | - | 1 | 6 | - | - | 7 | - | - | - | - | - | - | - | - | - | - |
| Professional Services Review | 2 | - | 2 | - | - | - | 2 | - | - | - | - | - | - | - | - | - | - |
| Human Services | | | | | | | | | | | | | | | | | |
| Centrelink | 5,199 | 3,308 | 817 | 1,002 | 150 | 1 | 5,278 | 180 | 99 | 142 | 12 | 723 | 178 | 23 | 51 | 61 | 1,469 |
| Child Support Agency | 2,280 | 1,176 | 478 | 497 | 145 | 1 | 2,297 | 133 | 99 | 72 | 36 | 490 | 65 | 17 | 45 | 46 | 1,003 |
| Commonwealth Rehabilitation Service | 18 | 10 | 6 | - | - | - | 16 | - | - | - | - | - | - | - | - | - | - |
| Department of Human Services | 2 | 1 | 1 | - | 1 | - | 3 | 1 | - | - | - | 1 | - | - | - | - | 2 |
| Health Services Australia | 1 | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Medicare Australia | 171 | 90 | 45 | 31 | 4 | 1 | 171 | 4 | 6 | 2 | - | 19 | 3 | 2 | 4 | 2 | 42 |
| Immigration and Citizenship | | | | | | | | | | | | | | | | | |
| Department of Immigration and Citizenship | 1,600 | 560 | 512 | 456 | 71 | 1 | 1,600 | 48 | 30 | 41 | - | 102 | 7 | 9 | 19 | 13 | 269 |
| Migration Review Tribunal and Refugee Review Tribunal | 19 | 6 | 10 | 2 | - | - | 18 | - | - | - | - | 1 | - | - | - | - | 1 |
| Office of the Migration Agents Registration Authority | 16 | 11 | 4 | 1 | 1 | - | 17 | 1 | 1 | - | - | - | - | - | 1 | - | 3 |
| Infrastructure, Transport, Regional Development and Local Government | | | | | | | | | | | | | | | | | |
| Airservices Australia | 12 | 2 | 8 | 2 | 1 | - | 13 | - | - | 1 | - | 3 | - | 1 | 1 | - | 6 |
| Australian Maritime Safety Authority | 1 | - | 1 | 1 | - | - | 2 | 1 | 1 | - | - | - | - | - | - | - | 2 |
| Australian Rail Track Corporation | 1 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Civil Aviation Safety Authority | 20 | 2 | 8 | 2 | 5 | - | 17 | 1 | 2 | - | - | 5 | - | 1 | - | - | 9 |
| Department of Infrastructure, Transport, Regional Development and Local Government | 43 | 16 | 14 | 4 | 3 | - | 37 | 2 | 1 | 1 | - | 5 | - | - | 1 | - | 10 |
| Innovation, Industry, Science and Research | | | | | | | | | | | | | | | | | |
| AusIndustry | 16 | 6 | 10 | 1 | - | - | 17 | 1 | - | - | - | - | - | - | - | 1 | 2 |
| Australian Institute of Aboriginal and Torres Strait Islander Studies | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Australian Research Council | 3 | - | 1 | 1 | 1 | - | 3 | - | - | - | - | 1 | - | 1 | - | - | 2 |
| Commonwealth Scientific and Industrial Research Organisation | 2 | 2 | 1 | 1 | - | - | 4 | - | - | - | - | 1 | - | - | - | - | 1 |
| Department of Innovation, Industry, Science and Research | 67 | 19 | 39 | 7 | 2 | 1 | 68 | 1 | - | 3 | - | 2 | 6 | 1 | - | - | 13 |
| IP Australia | 16 | 6 | 9 | - | - | - | 15 | - | - | - | - | - | - | - | - | - | - |
| Prime Minister and Cabinet | | | | | | | | | | | | | | | | | |
| Australian Public Service Commission | 6 | 1 | 4 | 1 | 1 | - | 7 | 1 | - | - | - | 2 | - | - | - | - | 3 |
| Department of the Prime Minister and Cabinet | 15 | 5 | 6 | 4 | - | - | 15 | 1 | 1 | 1 | - | 2 | - | 1 | - | - | 6 |
| Governor-General and Commander-in-Chief | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| National Archives of Australia | 8 | 5 | 1 | - | - | - | 6 | - | - | - | - | - | - | - | - | - | - |
| Office of the Privacy Commissioner | 66 | 20 | 40 | 10 | 1 | - | 71 | - | - | 1 | - | 6 | - | - | - | - | 7 |
| Resources, Energy and Tourism | | | | | | | | | | | | | | | | | |
| Department of Resources, Energy and Tourism | 1 | - | - | - | 1 | - | 1 | - | - | - | - | - | - | 2 | - | - | 2 |
| Snowy Hydro Limited | - | - | 1 | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Treasury | | | | | | | | | | | | | | | | | |
| Australian Bureau of Statistics | 51 | 31 | 11 | 6 | 1 | - | 49 | - | 2 | 1 | - | 3 | - | - | 1 | 1 | 8 |
| Australian Competition and Consumer Commission | 32 | 8 | 7 | 9 | 4 | - | 28 | - | - | - | - | 5 | - | - | 1 | - | 6 |
| Australian Prudential Regulation Authority | 166 | 56 | 57 | 58 | 3 | - | 174 | 3 | - | 4 | - | 31 | 5 | 2 | 5 | 4 | 54 |
| Australian Securities and Investments Commission | 158 | 49 | 69 | 35 | 10 | - | 163 | 1 | 4 | 7 | - | 8 | 2 | - | 4 | - | 26 |
| Australian Taxation Office | 1,810 | 504 | 942 | 114 | 202 | - | 1,762 | 31 | 30 | 9 | - | 83 | 46 | 5 | 25 | 51 | 280 |
| Department of the Treasury | 7 | 2 | 1 | 4 | 1 | - | 8 | - | 1 | - | - | 1 | - | - | 2 | - | 4 |
| National Competition Council | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Productivity Commission | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Royal Australian Mint | 1 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| Superannuation Complaints Tribunal | 67 | 13 | 39 | 16 | - | - | 68 | 1 | - | - | - | 6 | - | - | - | - | 7 |
| Tax Agents Board | 6 | 3 | - | - | 2 | - | 5 | - | - | - | - | 1 | - | - | - | - | 1 |
| Tax Practitioner's Board | 3 | 1 | - | - | - | - | 1 | - | - | - | - | - | - | - | - | - | - |
| SubTotal | 17,407 | 7,741 | 5,382 | 3,417 | 876 | 35 | 17,451 | 640 | 408 | 419 | 72 | 2,411 | 532 | 136 | 318 | 209 | 5,145 |
| Australian Federal Police | 219 | 62 | 68 | 20 | 11 | 1 | 162 | 12 | 2 | 2 | | 6 | 1 | 1 | 3 | 1 | 28 |
| Private Postal Operators | 11 | 3 | 6 | 1 | 1 | - | 11 | - | - | - | - | 1 | 1 | - | - | - | 2 |
| ACT Government Agencies | 676 | 367 | 166 | 109 | 18 | - | 660 | 11 | 6 | 4 | | 32 | 12 | 2 | 1 | 1 | 70 |
| Approaches about Out-of-jurisdiction agencies/requests for information | 19,155 | 18,787 | 363 | - | - | - | 19,150 | | | | | | | | | | |
| TOTAL | 37,468 | 26,960 | 5,985 | 3,547 | 906 | 36 | 37,434 | 663 | 416 | 425 | 72 |